Privacy Policy
We, Inventive Step Consultancy Limited t/a Startup4ten are committed to protecting and respecting your privacy.
This policy (together with our website terms and conditions and any additional terms of use incorporated or referenced into these documents) sets out the basis on which any personal data we collect from you, or that you provide to us, via our website (www.startup4ten.co.uk), will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By using our website, you agree to this policy. If you do not agree, please do not use our website or submit any personal data through it.
For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Inventive Step Consultancy Limited, a company registered in Scotland under the Companies Acts (company number SC440346) having its registered office at 25 Sandyford Place Glasgow, G3 7NG. On 25th May 2018, the Act will be superseded by the General Data Protection Regulation (GDPR). The terms of this policy are applicable under the Act and GDPR.
1 Information we may collect from you
1.1 We may collect and process the following information about you:
1.1.1 information that you provide when filling in forms on our website. We may also ask you for information when you report a problem with our website;
1.1.2 if you contact us by phone, e-mail, social media, SMS or otherwise, we may keep a record of that correspondence;
1.1.3 details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data (for more information on this please see clause 3 below on our use of cookies);
1.1.4 information that you provide when you request insurance quotes from Hiscox Underwriting Limited (“Hiscox”) or James Hallam Insurance Brokers Ltd will be supplied directly to them for regulatory reasons, but will thereafter be shared with us;
1.1.5 information that you provide when you request information in relation to service offered by us or our partners listed here (“Partners”); and
1.1.6 information that you provide if you submit feedback to us on our services.
1.2 The information you give us may include: your name; address; telephone number(s); e-mail address; date of birth; your payment card details; details of your device; information regarding your business or business concepts and your experiences with our services.
2 IP addresses
Our website does not automatically capture or store personal data from visitors to the website, but may collect information about your computer, including, where available, your IP address, operating system, browser type and version, time zone setting and browser plug- in types and versions for system administration and to collate aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
3 Cookies
3.1 Our website uses cookies to distinguish you from other users of our website. A cookie file (a small file of letters and numbers that we store on your computer or other access device) will be placed on your computer or other access device each time you visit our website.
3.2 We also use analytical cookie files. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
3.3 If you wish to delete any cookie files, please refer to the instructions for your file management software to locate the file or directory that stores cookies.
3.4 You may refuse to accept cookie files by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you choose this setting, this may affect the functionality of certain parts of our website.
3.5 You can find more information about cookies and how to manage them at http://www.allaboutcookies.org/
4. Where we store your personal data
4.1 All information you provide to us is stored on secure servers in the EEA. Your information will not be passed outwith the EEA.
4.2 All information you provide to us is stored on our secure servers.
4.3 Unfortunately, the transmission of data via the internet is not completely secure. Although we will take all reasonable endeavours to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, please be assured that we will use strict procedures and security features to try to prevent unauthorised access to, destruction of or damage to such personal data.
5. Uses made of the information
5.1 We use personal data held about you in the following ways:
5.1.1 to improve our website and to ensure that content from our website is presented in the most effective manner for you and for your computer or other access device;
5.1.2 to improve service delivery;
5.1.4 to allow us to respond to your enquiries for further information;
5.1.5 for the purposes of providing you with information that you have requested from us;
5.1.6 for the purposes of our Partners providing you with information and services described on our website if you have requested it;
5.1.7 to notify you about changes to our service;
5.1.8 as part of our efforts to keep our website safe and secure;
5.1.9 to comply with any legal obligations;
5.1.10 to enable or facilitate the exercise of our rights under our terms and conditions of website use; or
5.1.14 to enable us to populate agreements with your information.
5.2 Provided you have consented at the point of us collecting your personal data, we may use your personal data to contact you by mail, telephone, fax, SMS, e-mail or other electronic messaging service with offers of products and services detailed on our website that may be of interest to you. You have the right to ask us not to process your personal information for marketing purposes. We will inform you (before collecting your information) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by contacting us at generalenquiries@startup4ten.co.uk. You will also be given the opportunity to opt out of receiving marketing information on each piece of marketing information we send to you.
5.3 Where the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time by contacting generalenquiries@startup4ten.co.uk. You should note that such withdrawal of consent shall not affect any processing of your personal data which took place prior to the date of withdrawal, where valid consent was in place at the time of processing.
5.3 We may keep personal data which we collect for up to 5 years after you cease using the services on our website, for any of the purposes mentioned above.
6 Disclosure of your information
6.1 We may share your personal information with:
6.1.1 our Partners, to allow them to supply you with specific information in relation to services detailed on our website which you have requested from them via our website;
6.1.2 Hiscox or James Hallam Insurance Brokers Ltd in relation to any insurance services you purchase or enquire about via our website;
6.2 We may disclose your personal information to third parties:
6.2.1 in the event that we sell or buy any business or assets, in which case, we may disclose your personal data to the prospective seller or buyer of such business or assets;
6.2.2 if Inventive Step Consultancy Limited (or substantially all of its assets) are acquired by a third party, in which case, personal data held by it about you will be one of the transferred assets;
6.2.3 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our terms of use and other agreements; or
6.2.4 to protect the rights, property, or safety of Inventive Step or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
7 Linking
7.1 Our website may, from time to time, contain links to and from the websites of participant organisations, our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
8 Passwords
Where you have been provided with (or where you have chosen) a password which allows you to access certain parts of the website, you are responsible for keeping the password safe and confidential. You must not share your password with anyone.
9 Your Rights
9.1 The Act gives you the right to access the personal information that we hold about you. Your right of access can be exercised in accordance with the Act.
9.2 We aim to keep your personal data up to date and welcome any updates to your details or corrections to any inaccuracies. You have a right to request copies of the data held about you, and if information held by us is incorrect, you have the right to ask for this to be corrected. Please help us keep our records updated by informing us of any changes to your email address and other contact details. To request a copy of the data held about you or to update information, please contact generalenquiries@startup4ten.co.uk.
10 Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
11 Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to generalenquiries@startup4ten.co.uk